We've been so unbelievable upset with this type of mis-procedure and bad management by American Airlines and won't ever fly you once more.
Flight 686 dec 26 2015 My spouse & i had been explained to the wrong transfer terminal gate in charlotte on plane about to freeport in lieu of nassau. I went to flight attendant at the rear of counter to make clear flight. He looked at me funny when i claimed nassau smirked in no way looked at my ticket to make clear Locale This flight was an hour or so delayed so there was no hurry.
I even tried out contacting on the phone and received nowhere; all I could hear is usually a recurrent message and when I request to talk to shopper relations, I might get hang up on.
I know that it could be some time right before USAIR and American software is going to be synched. But, there isn't any cause of your brokers for being so disconnected.
three) May well five at HPN we had to discover chair…lady attendant could not push passenger up ramp on to aircraft, so he walked…..After we arrived at ORD we experienced to uncover chair at Yet another gate….
reserving reference MKFCFC I'm addressing this letter to you to specific my dissatisfaction regarding your services regarding the flights referred to above.
On December 25, My a few sons and I experienced a flight from Cleveland to Phoenix which was to depart at seven:fifty by using a halt in Charlotte NC. At about 3 or 4 pm to the day of our departure, American Airways delayed our flight which might make us pass up our relationship in Charlotte which had no other flights out to Phoenix that working day OR the subsequent! And why the delay? No explanation. So without any help from an AA consultant..(almost just as if it absolutely was our fault) we located another flight as a result of Dallas…which still left in one hour and also a 50 percent. We produced it to your airport but with yet another rude AA agent, (I understood it absolutely was hectic with the vacations and all) I used to be confident which i could get my bag in Dallas since we now had to invest the night there. I asked him with regards to the tag that looked like it absolutely was checked to Phoenix and he stated curtly, you’ll just choose it up in Dallas and recheck it each morning. Nicely the bag didn't enable it to be within the conveyer in Dallas. When I requested Yet another representative over it, he stated it had been in a major room and it absolutely was likely out once we left each morning. I advised him I needed it for my hotel keep, and he explained to me it might get 4 hrs to receive it. Okay…nevermind…I’ll be back listed here in four hrs!!! So I left to the Dallas resort with no my luggage.. Acquired on our flight the subsequent early morning and took off in time.
I used to be scheduled for your flight leaving Ronald Reagan Airport to Columbus International Airport right now, boarding at two:forty two departing at three:50. Me and 3 Other people , sitting down from the assigned gate, under no circumstances listened to the boarding announcement. The moment we understood folks were boarding went for the gate and had been turned away. It was 3:04 PM once we were being advised this. Intellect you the gate just closed two minutes prior and we sat and viewed the plane front of us for one more twenty minutes. People today were even now dropping off bags and boarding the aircraft . When asked why we are able to’t board the airplane, we were being chastised from the staff for not listening. The gate was crowded, and noisy. I am able to tell you we couldn't hear your staff members.
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I traveled a short while ago on your own airlines and knowledgeable a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t Doing the job and because of my bronchial asthma it had been hot And that i felt amusing.
no. 0012309351902 from SNA to DFW. I had been issued future flight passes great for the calendar year. I'm writing to ask for you waive the $two hundred transfer charge when I'm able to utilize the passes.
I would favor to fly this Monday vs Sat but was explained to I could well be charged a price. That’s outstanding , thinking about I are already traveling with American informative post for over six yrs and would in no way think about traveling with any individual else ever.